Privacy Policy

Edvieye Private Limited ("Edvieye", "we", "us", or "our") is a company incorporated under the Companies Act, 2013 in India. We provide an AI-powered School ERP platform for educational institutions.

Registered Office: 2917 Vataman Chokadi, Vataman, Dholka, Ahmedabad, Gujarat, India – 382265

Email: info@edvieye.com

This Privacy Policy applies to our website at edvieye.com and all services we offer.

We collect the following categories of personal data:

We do not collect sensitive personal data such as financial details, Aadhaar numbers, or health information through our website.

• Demo / Contact Forms: When you fill in our demo request or contact form on the website.
• WhatsApp: When you initiate a chat with us via WhatsApp.
• Email: When you email us directly at info@edvieye.com.
• Automatic Collection: Cookies and similar technologies (see Section 5) collect usage data when you browse our website.

We use your personal data only for the purposes listed below, on the lawful basis indicated:

We will not use your data for automated decision-making or profiling that produces legal or similarly significant effects.

Our website uses cookies and similar technologies to operate correctly and to understand how visitors use the site. A cookie is a small text file placed on your device when you visit a website.

When you first visit our website, we display a cookie consent banner. You may:

• Accept All: All cookie types, including analytics, will be set.
• Decline: Only strictly necessary cookies will be set; no analytics cookies.

You can change your preference at any time by clearing your browser cookies and revisiting the site, or by adjusting your browser settings to block cookies. Please note that disabling cookies may affect some website functionality.

For Google's use of data when our site uses Google services, see Google's Privacy Policy.

We do not sell, rent, or trade your personal data. We may share your data with the following categories of recipients only as necessary:

• Service Providers: Third-party vendors who provide email delivery, hosting, or CRM services on our behalf, under strict data processing agreements.
• Form Submission Services: We use FormSubmit (formsubmit.co) to relay demo request emails. Your submission data is transmitted to their servers solely for email delivery.
• Legal Authorities: Where required by applicable law, court order, or government authority in India.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, your data may be transferred to the successor entity, subject to the same protections.

We retain your personal data only for as long as necessary to fulfil the purposes set out in this policy:

• Demo / Enquiry Data: Up to 2 years from the date of your last interaction with us, unless you request earlier deletion.
• Server Logs & Usage Data: Up to 90 days, after which they are anonymised or deleted.
• Legal / Compliance Records: As required by applicable Indian law (typically 7 years for accounting records).

When data is no longer required, it is securely deleted or anonymised.

We implement appropriate technical and organisational measures to protect your personal data against unauthorised access, loss, or disclosure, including:

• HTTPS / TLS encryption for all data in transit.
• Access controls limiting data access to authorised personnel only.
• Regular review of data handling practices.

No method of transmission over the internet is 100% secure. While we strive to protect your data, we cannot guarantee absolute security. Please notify us immediately at info@edvieye.com if you suspect any breach.

You have the right to request deletion of your personal data held by Edvieye at any time. Follow the steps below:

Under the Digital Personal Data Protection Act, 2023 (DPDP Act) and applicable Indian privacy law, you have the following rights in respect of your personal data:

• Right of Access: Request confirmation of whether we process your data and obtain a copy.
• Right to Correction: Request correction of inaccurate or incomplete data.
• Right to Erasure: Request deletion of your personal data where there is no overriding legal reason for us to continue processing it.
• Right to Withdraw Consent: Where processing is based on consent, withdraw it at any time without affecting the lawfulness of prior processing.
• Right to Grievance Redressal: Lodge a complaint with us or with the Data Protection Board of India.

To exercise any of these rights, please email us at info@edvieye.com with your request. We will respond within 30 days. We may ask you to verify your identity before processing your request.

Our website is directed at educational institutions and their authorised representatives (adults). We do not knowingly collect personal data from individuals under the age of 18 directly through this website.

Student data processed through the Edvieye ERP platform on behalf of schools is governed by separate Data Processing Agreements with the respective institutions, and not by this policy.

We may update this Privacy Policy from time to time to reflect changes in our practices or applicable law. When we make material changes, we will update the "Last updated" date at the top of this page.

We encourage you to review this page periodically. Your continued use of our website after changes are posted constitutes your acceptance of the updated policy.

If you have any questions, concerns, or requests regarding this Privacy Policy or how we handle your personal data, please contact us: